![]() I have a Samsung J3, to turn on my developer options i followed this tutorial because older versions follow another simpler method that did not apply to my phone. It only works for me because I followed all of them. This thread should be kept open as it has multiple possible solutions. I tried other cables and debugged my phone, turned the MTP on and off, restarted my phone several times and my computer.įinally I googled for Kies installation for Mac, found this link and downloaded it, without even installing I clicked uninstall and had android transfer still installed on my computer. I installed and uninstalled both smart switch and android file transfer in the past to no avail. I didnt think I had kies because this post seemed outdated and i had never come across that software before, the link took me to smart switch and when i googled i only found smart switch for mac and kies for PC. You can't place a call during the update not even an emergency call.įor help troubleshooting problems with the Samsung Smart Switch app, contact Samsung.I commented earlier that this didnt work, don’t know if the comment is still being processed or if I didnt post it.Don't disconnect the USB cable until the update is complete.Don't use the device or press any keys.Select Reinstall device driver, and then select Confirm. When the update is complete, the device returns to the Home screen. On your PC or Mac, open Smart Switch, and select the three dots in the upper right corner to access additional functions. Your device may turn off and on a few times during the update process. Click Update to begin downloading the necessary files.If a software update is available for your device, Smart Switch automatically prompts you to update. For your convenience, we’ve compiled the best Smart Switch. If you are using a device of other brands, try MacDroid or similar software. Although Smart Switch is easy to use and convenient, it only works if your device is Samsung. Connect the mobile device to the computer with the USB cable. Smart Switch is an official Samsung utility used to transfer data, backup, restore or sync your Samsung device.Back up your data before completing the update.Cut or copy the files, and then paste them in the new location on your computer or SD card.įollow the device requirements on the software update document, along with the following:.Locate the files that you want to move.Locate the folder containing the files that you want to move. In the Removable Disk window, choose Open folder to view files > OK.On your computer, choose Open folder to view files > OK.Open Smart Switch on your computer, and allow it to make the connection.Allow your computer to install any required drivers for your device.Using the USB cable that came with your device, connect the device to the computer.Download and install the version Samsung Smart Switch that is compatible with your computer from Samsung.Transfer files between your computer and an SD card Click Confirm when the backup is complete.Click Backup on the main Smart Switch screen.Select the content types you would like to back up and then click OK.Click Preferences and then select the Backup items tab.On the Smart Switch screen, click MORE. ![]()
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